Phoenix metro · checked 2026-11-09
Pest control shops in Phoenix that have not answered their Google reviews
We pulled 99 pest control listings in the Phoenix metro on Google, each with at least 30 reviews, and read the review pages. Between them those shops carry about 70,000 reviews. Here is what an owner should know before the next one lands.
The short answer
Of the 712 reviews we captured word for word, 201 had no owner reply, about 28%. Those landed while the tech was out on a route or under a house. A one-star review from four months ago is still the first thing a new customer reads, and it is still sitting there with nothing under it.
That gap is the entire reason Starclerk exists. We write the replies in your voice and you approve them. Ten are free, so you can read them before you spend a dollar.
Method: public Google Maps listings for pest control in the Phoenix metro, pulled 2026-11-09, filtered to shops with 30 or more reviews. Review counts are the ones Google published the day the listing was pulled. This is not every pest control shop in the metro — it is every one we checked, which is 99.
What customers actually wrote
Verbatim lines from reviews we captured. First name only, no shop named, nothing edited.
“If I could give zero stars I would manager interrupts doesn’t let you speak wants to charge you a cancellation fee after not having great service with them and u were an unhappy customer. Still seen spiders and they lie about their services do not recommend. Stay with green mango next time”
“I wish I could give you zero stars, but I have to put one star to make this review! Please teach your door-to-door salesman how to read! I have a do not solicit sign on my front door, but he kept knocking and knocking and knocking obnoxiously! Please send them to a reading class so they learned how to read!!!”
“Be careful because they will service your home and charge it then four weeks later they will charge you again when they say that follow up is that no charge! All they will say is it was in the contract and watch their hands. But how they sell it is totally different”
“You lied and pretended to spray my place not one wet a Spot in my place LIAR LIAR FAKER FAKER and you took a $20 tip for lying you are never welcome in my place and I'm considering shopping an honest company Price assessment Not sure Price $100–120 Cockroach extermination”
“If I could give them a zero rating I would. Their service is misleading and because I didn’t want to sign a year contract with them, Roger in customer service hung up on me. DONT RECOMMEND!”
“You're technician forgot to do the back of the house. I have ring cameras and he never attempted to go to the back of the house and he knew I was home when I answered the front door just let him know everything was okay to start the job Price assessment Reasonable price Price $200+ Termite extermination”
We quote reviewers exactly as they wrote it and we never publish the shop name, the street or the phone number. If you own one of these shops and want your words taken off this page, say so and it comes off the same day.
Could you read the reply out loud without wincing?
A real review from this list, with a reply shaped the way ours are: name the job, own it, hand them a way back.
Write your own in 30 seconds
Paste the review into our free reply generator, pick the tone, edit it, post it yourself. No signup, no account, nothing to install.
If you would rather never touch it again, that is the paid part: ten free replies, then $79, $149 or $249 a month.
Questions owners ask
How many pest control shops in Phoenix did you actually check?
99 of them, each with at least 30 Google reviews. Every listing we looked at is stored with its review count, so this is a count, not an estimate.
How many reviews is that in total?
About 70,000 reviews sit across those 99 shops. Individual shops mostly land between 50 and 7100.
Do you say which pest control shops do not answer their reviews?
Not publicly. A public list of shops with bad reviews is not a fair way to start a conversation, and it punishes the shops with the most customers. We tell the owner privately, with their own replies attached, and they decide from there.
What should a pest control shop say to a one-star review?
Four sentences: name the job, own the part that is yours, give one concrete next step, and put a phone number in the reader's hand. Do not argue the facts in public, do not mention a refund you have not agreed to, and never answer a review that threatens a lawyer, a licence complaint or a chargeback. The owner writes those, off the page.
Is this a pitch for software?
No. Starclerk is a desk. A person reads the review and writes the reply in your voice. Ten replies are free, then it is $79, $149 or $249 a month per location depending on volume.
Ten replies, on us, for your shop
Send us your Google listing. We write ten replies in your voice and send them to you to post. If they read like you, we talk about the rest.
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